The IHC Account Manager is responsible for ensuring the success and retention of a designated portfolio of home care partners. This involves building strong relationships, providing support, and driving conversion rates. The role requires tracking and analyzing account performance to offer insights and suggestions for improving coverage and revenue. The IHC Account Manager collaborates closely with various teams to enhance customer relationships and achieve organizational goals.
 
The Company and Our Mission:
Caring.com is the leading online destination for caregivers seeking information and support as they care for aging parents, spouses, and other loved ones. We apply cutting-edge technology to our mission: to help as many seniors and their caregivers as possible through empathetic, expert guidance. We take pride in helping the 45 million U.S. family caregivers find help for their aging family members.  Many of our employees have had personal experience with caregiving and are passionate about our mission. We are an agile team that succeeds by marrying rigorous data-driven thinking with real concern, empathy for users, and the quality of their experience. Don’t think for a minute that all this talk about aging stops us from having a good time–we’re a vibrant group of highly talented, results-oriented types who want to use our time and our brains to drive change for the better.
 
Responsibilities:
 
Qualifications:
 
Education Requirements:
 
Key Performance Indicators (KPIs):
 
Additional Information:

 

Diversity, Equality, and Inclusion at Caring.com

Our history has taught us that treating everyone with dignity and respect is vital to our ongoing success. We embrace and seek out diversity that is inclusive of thought, race, ethnicity, gender, age, religion, sexual orientation, experience, and background. We find that this diversity and openness ensures that all our associates have equal access to opportunities and resources to contribute fully to the organization’s success, and it fuels innovation, improves strategic thinking, and cultivates leadership.